Privacy & Security
Privacy Policy
Last updated: January 21, 2026
1. INFORMATION WE COLLECT
Personal Information:
- Name and email address (when you create an account)
- Billing address (for payment processing)
- Payment information (processed securely by PayPal/Stripe)
- Communication history (support tickets, emails)
Automatically Collected:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website
- Cookies and similar technologies
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process your orders and deliver purchased beats
- Send order confirmations and download links
- Respond to your questions and support requests
- Send important updates about your account
- Improve our website and services
- Prevent fraud and abuse
- Comply with legal obligations
3. INFORMATION SHARING
We do NOT sell your personal information to third parties.
We may share your information with:
- Payment processors (PayPal, Stripe) to complete transactions
- Email service providers to send transactional emails
- Analytics providers to improve our services
- Law enforcement when required by law
4. DATA SECURITY
We implement industry-standard security measures:
- SSL encryption for all data transmission
- Secure payment processing (we never store card details)
- Regular security audits and updates
- Access controls for staff members
- Encrypted database storage
5. COOKIES
We use cookies to:
- Keep you logged into your account
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can disable cookies in your browser settings, but some features may not work properly.
6. YOUR RIGHTS
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt-out of marketing emails
- Withdraw consent at any time
To exercise these rights, contact us through our contact page.
7. DATA RETENTION
We retain your data for:
- Account information: Until you delete your account
- Order history: 7 years (for legal/tax purposes)
- Support communications: 3 years
- Analytics data: 26 months
8. CHILDREN'S PRIVACY
Our services are not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.
9. INTERNATIONAL TRANSFERS
Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for international transfers.
10. CHANGES TO THIS POLICY
We may update this policy periodically. We will notify you of significant changes via email or website notice. Continued use after changes constitutes acceptance.
11. CONTACT US
For privacy-related questions or concerns, please contact us through our contact page. We aim to respond within 48 hours.
Personal Information:
- Name and email address (when you create an account)
- Billing address (for payment processing)
- Payment information (processed securely by PayPal/Stripe)
- Communication history (support tickets, emails)
Automatically Collected:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website
- Cookies and similar technologies
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process your orders and deliver purchased beats
- Send order confirmations and download links
- Respond to your questions and support requests
- Send important updates about your account
- Improve our website and services
- Prevent fraud and abuse
- Comply with legal obligations
3. INFORMATION SHARING
We do NOT sell your personal information to third parties.
We may share your information with:
- Payment processors (PayPal, Stripe) to complete transactions
- Email service providers to send transactional emails
- Analytics providers to improve our services
- Law enforcement when required by law
4. DATA SECURITY
We implement industry-standard security measures:
- SSL encryption for all data transmission
- Secure payment processing (we never store card details)
- Regular security audits and updates
- Access controls for staff members
- Encrypted database storage
5. COOKIES
We use cookies to:
- Keep you logged into your account
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can disable cookies in your browser settings, but some features may not work properly.
6. YOUR RIGHTS
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt-out of marketing emails
- Withdraw consent at any time
To exercise these rights, contact us through our contact page.
7. DATA RETENTION
We retain your data for:
- Account information: Until you delete your account
- Order history: 7 years (for legal/tax purposes)
- Support communications: 3 years
- Analytics data: 26 months
8. CHILDREN'S PRIVACY
Our services are not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.
9. INTERNATIONAL TRANSFERS
Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for international transfers.
10. CHANGES TO THIS POLICY
We may update this policy periodically. We will notify you of significant changes via email or website notice. Continued use after changes constitutes acceptance.
11. CONTACT US
For privacy-related questions or concerns, please contact us through our contact page. We aim to respond within 48 hours.